Terms of Service

Terms of Service

Last Updated: August 2026

Welcome to VEEL. By accessing or using our website, you agree to the following Terms of Service. Please read them carefully before placing an order.

1. General

By using this website, you confirm that you are at least 18 years old or have permission from a parent or guardian to make purchases. We reserve the right to update these terms at any time without prior notice.

2. Products

We strive to ensure that all product descriptions, specifications, images, and prices are accurate. However, minor differences in color or appearance may occur due to lighting, screen settings, or manufacturing variations.

We reserve the right to modify or discontinue products without prior notice.

3. Orders

All orders are subject to acceptance and availability.

We reserve the right to:

  • Cancel or refuse any order.

  • Limit quantities purchased.

  • Request additional verification before processing an order.

You will be notified if your order cannot be fulfilled.

4. Pricing

All prices are listed in Pakistani Rupees (PKR) and are subject to change without prior notice.

In the event of a pricing error, VEEL reserves the right to cancel or correct the order before shipment.

5. Payment

We currently accept:

  • Cash on Delivery (COD)

  • Bank Transfer

For bank transfer orders, payment must be received before the order is shipped.

6. Shipping

Orders are delivered within Pakistan through trusted courier partners.

Estimated delivery times are provided for convenience and are not guaranteed. Delays caused by couriers, weather, or unforeseen circumstances are beyond our control.

7. Returns & Refunds

Please refer to our Refund & Return Policy for complete details regarding returns, exchanges, and refunds.

8. Warranty

Selected products are covered by a limited warranty against manufacturing defects. Warranty does not cover damage caused by misuse, accidents, or normal wear and tear.

9. Intellectual Property

All content on this website, including logos, graphics, product images, text, and designs, is the property of VEEL and may not be copied, reproduced, distributed, or used without prior written permission.

10. Limitation of Liability

VEEL shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Our maximum liability shall not exceed the purchase price of the product.

11. User Responsibilities

By using our website, you agree to:

  • Provide accurate information when placing orders.

  • Not misuse or attempt to disrupt the website.

  • Comply with all applicable laws and regulations.

12. Privacy

Your personal information is handled in accordance with our Privacy Policy. We do not sell or share your personal information with third parties except as necessary to process and deliver your order.

13. Governing Law

These Terms of Service are governed by the laws of Pakistan. Any disputes arising from the use of this website or purchases made through it shall be subject to the jurisdiction of the courts of Pakistan.

14. Contact Us

If you have any questions regarding these Terms of Service, please contact us through our Contact Us page, email, or WhatsApp. Our support team will be happy to assist you.